Annapolis, Maryland resident Michele Marshall maintains she received counterfeit supplements from Amazon.com. Ms. Marshall purchased a probiotic supplement called Align from Amazon.com in April 2019. The actual seller was a third-party site offering the supplements for sale as a ‘Prime’ purchase, meaning the product is guaranteed to arrive in 2 days and is promoted among the first offering seen by Amazon customers when they conduct a product search.

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Last month, the Wall Street Journal featured an article that discussed the efforts currently underway to deter people from buying counterfeit products. It pointed out that many anti-counterfeiting messages fail to address the underlying motivation which leads people to buy counterfeit products.

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